Shipping Policy

Shipping & Delivery

Domestic Shipping (India) 

Shipping Time: – It generally takes 1-2 Days to ship the product after confirmation. Delivery may be delayed due to Natural issues like Rain, Holidays etc.

Our team will try to pack the products in a best way and assign it to appropriate courier service for faster delivery. You can expect your order to be delivered to you in 2-5 business days in major cities and 4 to 8 business days for other location.

Shipping Charges: –

1. The shipping charges of  89will be applicable to all orders under Rs. 999.
2. Shipping charges is free on orders above  999.
3. Cash on delivery is available on order above 999.

International Shipping:

Shipping Charges: –

1. The shipping charges of  2999for 2Kg.
2. Additional charges will be paid if parcel weight is greater than 2Kg.
3. Liquids like perfume, air freshener etc are strictly prohibited.
4. Some items Like Jhoola, Sofa and Singhasan are strictly Restricted to order. We do not take any Heavy Furniture items for international order. If you choose any out of these items, then the order will get cancelled or you have to pay additional charges.

Delivery Times and Tracking:

We strive to deliver your orders as quickly as possible. However, please be aware that international shipments may be subject to customs inspections, which can sometimes cause delays. Estimated delivery times to India range from 7 to 14 business days. Once your order is shipped, we will provide you with a tracking number so you can monitor the progress of your shipment.

Customs and Duties:

Please note that you, as the customer, are responsible for any customs fees, duties, or taxes imposed by the Indian customs authorities.

Note:

• If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including shipping charges.
• If you cancel part of the order, shipping charges will not be refunded.
• If you return an order delivered to you, original shipping charges will not be refunded.

To ensure the On Time delivery, please make sure all the provided shipping details like Shipping Address and Phone Number are correct. Please try to mention the landmark your address.

Please do not accept the package if it appears to have been tampered with. If a product is damaged, inform our customer care immediately at 7280080071, 7280080052 on WhatsApp or mail us at care@ekanha.com